Your dealer may have arranged to have your sunroof installed prior to delivery.

Your sunroof may have been installed after your vehicle left the assembly plant but prior to your purchase at the dealership. This is considered a non-factory installed sunroof. Only non-factory installed sunroofs are potentially affected, and there is an easy way to visually identify if your sunroof is affected.

Determining if you have an affected Hollandia 700 Sunroof

How to Identify your Sunroof Model

A Hollandia 700 sunroof has one pane of glass and will look like the following pictures.

Hollandia 700 - How To Begin

While inspecting your sunroof we want you to ensure the highest level of safety. Please ensure you have done all of the following steps before you proceed:

1. Make sure your vehicle is parked in a safe place.
2. Make sure your vehicle is turned off.
3. Apply the emergency and/or parking brake.
4. Please sit in the passenger seat. DO NOT sit in the driver's seat.
5. Turn the ignition key to the "on" position but DO NOT start the engine.

---

Now we will walk through the steps necessary to identify if your sunroof is part of the recall or not.

First, locate the sunroof switch. The switch is typically located in the overhead area near the front of the sunroof. Some switches may be located on the dashboard or elsewhere.

The switch for the Hollandia 700 will look like either one of these switches.

If your switch does not look like either of these, then it is not a Hollandia 700 sunroof. If your switch looks like one of these, then your sunroof is likely a Hollandia 700 sunroof.

If your switch matches one of these you will need to locate the sunshade next. The sunshade is located overhead and typically is closed when your sunroof is closed. The sunshade handle is located at the front of the sunshade and is usually black in color.

The Hollandia 700 handle also displays the Webasto logo.

With the glass fully open, please stick your head up into the opening while looking forward in the vehicle to locate the serial number label. The label is black and white and should be located either in the center or the driver's side of the vehicle. Next, look at the white part of the label for a bold large black number. This is your sunroof serial number.

If your serial number falls between 6000000 and 6396298, your sunroof is covered under this recall. Please write down your serial number, as it is required for the recall.

If you determined that your sunroof is the model included in the recall, please submit your claim.

If you are still unsure, please call 00800-54641978 (South Africa: +31 88 77 66 565) to find out how and when to get your sunroof serviced.


Thank you for your time.

Download a printable version or watch as a video here.

---

Determining if you have an affected Hollandia 900 Sunroof

How to Identify your Sunroof Model

A Hollandia 900 sunroof has a distinctive two-pane glass roof that looks like the following pictures.

Hollandia 900 - How To Begin

While inspecting your sunroof we want you to ensure the highest level of safety. Please ensure you have done all of the following steps before you proceed:

1. Make sure your vehicle is parked in a safe place.
2. Make sure your vehicle is turned off.
3. Apply the emergency and/or parking brake.
4. Please sit in the passenger seat. DO NOT sit in the driver's seat.
5. Turn the ignition key to the "on" position but DO NOT start the engine.

---

Now we will walk through the steps necessary to identify if your sunroof is part of the recall or not.

First, locate the sunroof switch. The switch is typically located in the overhead area near the front of the sunroof. Some switches may be located on the dashboard or elsewhere.

The switch for the Hollandia 900 will look like either one of these switches.

If your switch does not look like either of these then it is not a Hollandia 900 sunroof. If your switch looks like one of these then your sunroof is likely a Hollandia 900 sunroof.

If your switch matches one of these, please look up at your closed sunroof.

There is a black plastic bar crossing the glass side to side. On this bar is an embossed Webasto logo.

If your sunroof has this cross bar with the Webasto logo your sunroof is covered under this recall.

If your sunroof does not have this cross bar or does not have this logo your sunroof is not part of this recall. Thank you for your time.
 
If you are still unsure, please call 00800-54641978 (South Africa: +31 88 77 66 565) to find out how and when to get your sunroof serviced.

If you determined that your sunroof is a Hollandia 900 and is one of the models included in the recall, you will need to identify the size of your glass panel in order to receive the correct replacement. To identify the glass panel size measure across the panel at the outside edge (point A) to the other outside edge (point B). Match the measurement to the appropriate glass panel width shown for these models and that will give you the correct part number.

 

Dimensions	930	935	940
Front glass	7.7" x 31.0" (195mm x 788mm)	7.7" x 33.0" (195mm x 838mm)	7.7" x 35.0" (195mm x 888mm)
Rear glass	14.1" x 31.0" (358mm x 786mm)	14.1" x 33.0" (358mm x 838mm)	14.1" x 35.0" (358mm x 888mm)

If your sunroof has this cross bar with the Webasto logo your sunroof is covered under this recall. Please submit your claim.

Please call 00800-54641978 (South Africa: +31 88 77 66 565) to find out how and when to get your sunroof serviced.

Thank you for your time.

Download a printable version or watch as a video here.